Privacy Policy
At Click Umrah, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you browse our packages, make bookings, or communicate with us.
1. Information We Collect
We collect information directly from you when you submit inquiry forms, book a package, or sign up for our newsletters. This includes:
- Personal details such as your Name, Email Address, and WhatsApp/Mobile Phone Number.
- Traveler choices, travel counts (Adults & Children count), and selected package categories.
- Technical data such as IP address and browser cookies to improve your user experience on our site.
2. How We Use Your Information
Your details are used solely to:
- Process and confirm your travel bookings and visa documentation.
- Establish direct WhatsApp or email communication to assist you with package customization.
- Send periodic promotional deals and travel offers if you choose to subscribe to our list.
3. Data Security
We implement secure database layers and security standards to prevent unauthorized access or disclosure of your travel data. We do not sell, rent, or lease customer databases to third parties.
Terms and Conditions
By accessing or using the Click Umrah website and booking services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before initiating a booking.
1. Package Bookings & Customizations
- All packages listed on our platform are subject to availability at the time of official booking confirmation.
- Rates are subject to flight ticket availability, currency fluctuations, and hotel rates until the official advance payment is processed.
- Customized packages require explicit confirmation from our support agents before official ticket/hotel booking.
2. Passport and Visa Requirements
- All travelers must possess a passport valid for at least 6 months from the date of departure.
- Visa approvals are processed through official Saudi Arabian government channels. Click Umrah is not responsible for any visa rejections or delay issues caused by immigration authorities.
- Travelers are responsible for submitting accurate documents (Passport copies, PAN Card, Photos) in a timely manner.
3. Flights and Itinerary
Airlines and flight schedules are subject to change. Click Umrah will notify you of any schedule updates instantly. Standard ground transportation coaches operate strictly on scheduled tour durations.
